Privacy Policy

Permit Matching collects information to provide design-build services to homeowners across Greater Los Angeles and Southern California. The information we collect includes:

• Contact Information: Name, phone number, email address, and property address
• Project Details: Information about your construction project, including project type, scope, timeline, and budget
• Public Permit Records: We access publicly available building permit information filed with local jurisdictions across Greater LA and Southern California
• Communication Records: Records of our communications with you, including consultation notes

We use the information we collect to:

• Schedule your consultation and plan your project
• Communicate with you about your project and our services
• Coordinate the design, permitting, and construction of your project internally
• Improve our process and service quality
• Comply with legal obligations and maintain business records

We do not sell your personal information to third parties. Your information is used to deliver our design and construction services.

Permit Matching complies with the Telephone Consumer Protection Act (TCPA).

• We obtain contact information from publicly available building permit records filed with local jurisdictions across Greater LA and Southern California
• By providing your phone number directly to us (via our contact form or during consultation), you consent to receive calls and text messages from Permit Matching regarding your project
• You may opt out of communication at any time by requesting to be placed on our do-not-call list
• Message and data rates may apply for text messages
• To opt out, email us at info@permitmatching.com or call 424-362-6480

We implement reasonable security measures to protect your information from unauthorized access, disclosure, or misuse. However, no internet transmission or electronic storage is completely secure, and we cannot guarantee absolute security.

Your information is stored securely and accessed only by authorized personnel who need it to provide our services.

We use third-party services to help operate our website and deliver our services, including:

• Resend: For delivering contact form submissions to us by email
• Email providers: For communication
• Web hosting: For website infrastructure

When you submit our contact form, your details are transmitted to us by email through Resend, an email delivery service. These third-party services have their own privacy policies and handle data according to their terms. We recommend reviewing their privacy policies.

You have the right to:

• Access the personal information we have about you
• Request corrections to your information
• Request deletion of your information (subject to legal obligations)
• Opt out of communications at any time
• Be added to our do-not-call list

To exercise these rights, contact us at info@permitmatching.com or call 424-362-6480.

We may update this privacy policy from time to time to reflect changes in our practices or legal requirements. When we make changes, we will update the "Last Updated" date at the top of this page.

We encourage you to review this privacy policy periodically to stay informed about how we protect your information.

If you have questions or concerns about this privacy policy or our data practices, please contact us: